Legal · PAIA

PAIA Manual

Last updated: 20 April 2026

Manual prepared in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA).

1. Particulars of the body

  • Name: ESPEES Exchange (Pty) Ltd
  • Registered address: South Africa (full address available on request)
  • Information Officer: privacy@espees.exchange

2. Guide on how to use PAIA

The Information Regulator has compiled a guide on the use of PAIA, available at inforegulator.org.za.

3. Records held

  • Company records (Memorandum of Incorporation, registers, minutes).
  • Customer records (KYC, transactions, communications).
  • Tax, accounting and statutory records.
  • Employee records.

4. Request procedure

Complete Form 02 of the PAIA Regulations and submit it to the Information Officer. Prescribed fees apply per Annexure of the Regulations. We respond within 30 days, extendable by a further 30 days where reasonable.

5. Grounds for refusal

Includes mandatory protection of third-party personal information (s.34), commercial information (s.36), confidential information (s.37), safety of individuals (s.38), and law-enforcement records (s.39).